El Camino Shop Testimonials
At Ivy & Truman Automotive, we continuously strive for the highest customer satisfaction. Here's what our customers are saying:
1062 E El Camino Real, Ste A, B, C, & D
Sunnyvale, CA 94087(408) 557-9975
I hate car issues, but they made it quick and painless! Super responsive, super helpful, and extremely nice! Ty!
Only place I take my Lexus GX470!
I take my gx to Quang and team whenever I am in a bind. He can trouble shoot a lot of different problems. Communicates well and helps educate me on the issues he's found.
Very fast and efficient. Cost effective and honest.
There are many times when he has been able to fix my truck before offroad adventures ensuring I don't have to delay my trips.
His team is the best in the bay!
Went to this shop a few months ago Mike fixed my 2005 Camry air conditioning compreser. Did a good job fair price good friendly service. Few months later alternator went out. He fixed at a fair price and timely service. My new go to shop.
Needing water pump repairs on my 01 Chevy Silverado 2500HD I called Service Up and spoke with Alex stating I needed same day repair. He found Ivy and Truman Auto Repair within 30 mins and setup a appointment. They where able to repair my truck the same day saving me tons of money I would have had to spend on lodging in the expensive Silicon Valley. Both Alex and the Auto Repair shop saved me. Back on the road by 5:30 the same day and hundreds saved...the reviews were correct. Quoted price met. Good customer service from both parties and quick turn. Anyone needing service Try Service Up first. Trustable, honest and hardworking people!
My go-to mechanic because of reasonable prices, friendly staff, and honest work. I can feel Ramon and the mechanics just care about doing what's right for my cars. If you're going to wait around while they do the work, best to call ahead to confirm availability, and then you can wait in comfort at House of Pho next door or Denny's down the street.
Quality care, accommodating and prices are reasonable. Several years of trust working on multiple vehicles. Thank you :)
Came here on a recommendation from a good friend. Brought in my GMC Sierra. Told the guy I loved my truck and he pointed outside to his GMC Sierra. He said he loved his too, was an older year than my already older truck but really showed me how much care this man put into the maintenance of his vehicles. Went in for a full 100k mile tune up, and my truck came out feeling like brand new. Timely and amazing service.
I'm not too educated in cars and mechanics. However, I would say I have a good read in people. I can say that I had a good feeling with this establishment the first time I got an oil change from them. I usually go to the one on Mathilda, but with shelter-in-place, I decided to go to their El Camino location. The main reason why I went to the El Camino location is because Ramon was going to be there. He's helped my wife and I on multiple occasions which included replacing my wife's exhaust manifold after it was stolen and installing a protective covering to prevent it from getting jacked again, brake replacements and countless oil changes. Each time, Ramon is pleasant, helpful, patient, and fair. We often compare prices and they've always been comparable or cheaper. So far, the service is done in a timely manner and no complaints after the work done.
A double kudos to Nadine! I requested a quote for a Star smog check. Prior to receiving the online quote, I got it done. Turns out I ended up up paying $10 more than the quote. I wrote to Nadine and she offered to credit back the difference. This act was enough for me. The gesture was so much more meaningful than the actual money. I won't be taking the money, because I want to give back as a gratitude for their service and integrity.
My jobs require that I have a car. When my Corolla died, Quang and Mike prioritized urgent repairs and gave fair rates. Quang told me to have the car checked before I drive to Arizona. Very glad he did because I had a massive oil leak and would have been stranded and missed work and unable to afford towing and repairs. I have been a customer for 6 years and refer family and friends
Whatever your experience might be, we appreciate your honest feedback so we can continue to improve our service.